jestem zbulwersowany tym ze dzieci nei otrzymaly pomocy, choc nie zaskoczona bo niestety Norwedzy sami nie znaja swojego prawa , a ich obowiazuje WHO ( World Health organisation) i na ich stronie mozna przeczytac o norweskim systemie zdrwia i prwach ..... wklejam kilka ciekawych fragmentow( po ang bo tak jest zapisane), ja sam mialam problemy bo lekarz nei chcial mi dac wynikow badan ...i mimo upominania nei dal, a teraz po roku odkrylam z polksich badan ze jestem chora ( nei wazne jaka choroba) i poszlam po badania z zeszlego roku co sie okazalo juz wtedy moglam rozpoczac leczenie jestem w trakcie skladania zazalenia i zobaczymy jak pojdzie , duzo pacjentow sklada do Europejkiego Sadu, i tez zrobie bo leczono mnie i medykowano na cos totalnie innego bo czytac wynikow nei umieja!!!!! ahhhhhhhh niestety nei wolno wierzyc w to co sie usyszy trzeba szukac infor na necie , pragrafow drukowac i ztym isc wtedy robia to co sie im mowi:)
It is regarded as a fundamental right that a patient is able to review decisions
made by the public authorities, including public health authorities, especially if
he or she believes that a decision has been made which contravenes their rights
according to the law. There are two types of procedural rights:
1. the right to have decisions reviewed and reversed
2. the right to demand that health care workers and hospitals are
Patients who think that their rights to receive health care, or that their rights
as patients, have not been met, can ask the supervisory authority to review
the decision. This authority is usually the County Medical Officer, who is
established in every county. Their main task is to supervise health services on
behalf of the state in order to ensure that acts and regulations are followed. The
County Medical Officer is independent of those who provide health services.
In summary, the Patients’ Rights Act gives the patient the following:
the right to necessary health care (including the right to evaluation within
30 days, re-evaluation and the right to choose a hospital);
the right to participation and information;
the right to consent to health care;
the right to access to medical records;
special rights relating to children;
the right to complain;
the right to assistance from the Patients’ Ombudsman.
In relation to the regular GP scheme, the patient can request registration
with a GP of his or her choice, which can include a GP in another municipality.
A person who is registered with one GP has the right to change to another GP
no more than twice a year, provided there is free capacity on the requested
list. Upon referral from a GP the patient is entitled to a re-evaluation (second
opinion) of his or her needs to receive specialist treatment.
Norwegian patients’ rights are of such a nature that they can give rise to
substantive claims from patients (Molven 2002). Patients can take matters to
court and compel hospitals and physicians to comply with the law. For example,
if a physician does not give a patient a copy of his or her medical records, the
court can order the physician to do so.
If patients believe that health care workers or the health services have failed to
do their duty, this can also be taken up with the supervision authority, irrespective
of whether or not the patient can achieve a result. For example, if the patient
believes that he or she has received poor quality health care services, e.g. if
they have been injured as a result of negligence, they can ask the supervising
authority to investigate the case. The authority can check on the quality of the
treatment that the patient has received and can check on the services more
generally. There seems to be general agreement that such a control system,
which has functioned for many years, contributes both to patients’ safety and
legal safeguards, and to raising the quality of health services.
According to the Patients’ Rights Act, every county must have a Patients’
Ombudsman whose purpose is to safeguard patients’ rights, interests and
legal rights in relation to specialist health care, and improve the quality of the
health service. To a reasonable extent, the Patients’ Ombudsman can provide
information to anyone who requests it, advice and guidance on matters that
are included in the remit of his or her work as an ombudsman. The Patients’
Ombudsman alone determines whether or not a request provides adequate
grounds for investigation. If the ombudsman decides not to handle the case, the
person who made the request must be notified, and be given a brief explanation
for this decision.
The act gives a patient the right to complain if the rights laid down are not
fulfilled by the health service providers, or if the patient feels that he or she
has not received the appropriate treatment. The complaint must be directed to
the County Medical Board, which is the local representative of the Norwegian
Board of Health.